When you place your order, you will immediately receive a confirmation email verifying that your order has been registered in our system. We work to ship orders as quickly as possible, so the time to cancel your order is limited to 8 hours from the time of purchase.
To cancel your order for any reason, you just have to write to us at atencion@carmenmodas.com with your order number.
Cancellations are not guaranteed, especially if the order is already being prepared or shipped. Also, our full operation is from Monday to Friday, so cancellations are not processed during the weekend.
A refund of the total transaction amount will be made, minus 9% for processing fees.
If more than 8 hours have passed since you placed your order, unfortunately we will not be able to cancel it. However, you can return the items by following the instructions in our Return and Refund Policy.
Carmen Modas is operated by Digital Clicks Media LLC, a company registered in the United States.
DUNS Number: 128928992
Address:
1309 Coffeen Ave Ste 1200
Sheridan 82801
United States
Phone: +19177304097
Email: atencion@carmenmodas.com